Service
Automation & integrations
Wherever an employee moves data from one window to another every day, several hours a week are usually hiding. We give them back.
What we automate
- Moving data between CRM, spreadsheets, mail and messengers
- Reports that are currently assembled by hand every Monday
- Incoming request handling: parsing, routing, reminders
- Service monitoring and failure alerts before customers complain
- Meeting processing: a call recording becomes notes and tasks
How we measure value
- We measure how long the process takes today
- We calculate what remains after automation
- If the savings do not pay for the work, we say so and decline the job
Frequent questions
Our CRM is unusual
There is almost always an API or an export. If there is neither, we will tell you upfront, not after the invoice.
Is this about neural networks?
Where they deliver — yes. Where a plain script is enough, we write a script: cheaper and it does not hallucinate.
Who maintains it later?
We do, if you take support. Or your people — we hand over the sources and explain how everything works.